April 2000 Issue


Member Newsletter
Scioto Valley Subsection
American Society for Quality (ASQ)


Volume 3, Number 4

In this issue:

MESSAGE FROM THE CHAIR

Our April 2000 Quality in Healthcare meeting at the Southern Ohio Medical Center (SOMC) in Portsmouth was an outstanding success. Following an excellent steak and seafood dinner with all the trimmings, Dr. Kendall Stewart, a practicing Psychiatrist and the SOMC Medical Director since 1992, welcomed us to the Center. Our host for the evening and main speaker, Becky Hall, RN and Director of Performance Improvement, spoke on the subject of Quality in Healthcare at SOMC.

Ms. Hall described the responsibilities and duties of her Performance Improvement organization and then described the Performance Measures and Indicators developed and utilized at SOMC. She then outlined the Key Quality Projects that have been developed at the Center. In closing, Ms. Hall discussed her organization’s approach to Root Cause Analysis and concluded with a review of the Service Initiatives as applied to Customers, Patients, Physicians and Employees.

On behalf of the members of the Scioto Valley Subsection of ASQ it is my pleasure to thank Dr. Stewart, Ms. Hall and Mr. Jeff Gilmore, the SOMC Director of Nutritional Services, for their outstanding hospitality; a stimulating, interesting and professional presentation and a delicious dinner. My thanks also to our SVS Program and Arrangements Chairs, Cindy Zollo-Davis and Doug Scott, for their outstanding work on this program.

With the recent expansion of the Baldrige National Quality Award to include Education and Healthcare it is very important that the SVS reach out to the Quality Professionals at the healthcare institutions in our expanding service area. In my summary remarks I pointed out that the SVS was willing to provide a networking and benchmarking environment for healthcare quality professionals. Following the conclusion of the meeting there was a good deal of discussion among the attending healthcare personnel regarding plans to organize an SVS healthcare quality group. I will keep you updated on the progress of this initiative.

I am looking forward to attending the ASQ Annual Quality Congress (AQC) in Indianapolis in two weeks with all of the incoming Officers and several of the Committee Chairs of the SVS for fiscal year 2000/01. This will be the eleventh AQC that I have attended in over 30 years with ASQ. The AQC always presents a unique opportunity to study, learn and network with fellow quality professionals from all over the world. Every aspect of the quality profession is represented and each of the ASQ regions and national divisions of ASQ are represented at this extraordinary Congress.

Should any of you be planning to attend this Congress please let me know so that I can be sure that you are included in the plans to celebrate the ASQ Board of Directors approval of the SVS Petition for advancement to a full Section of ASQ. It is expected that we will have a special meeting at the AQC with the Region 8 current and incoming Directors to celebrate the approval and creation of the Scioto Valley Section (0815) of ASQ.

Be sure to join us for our May 16 membership meeting at the quaint Moyer’s Winery and Restaurant overlooking the scenic Ohio river west of Manchester. In addition to the program on the subject of Assessment Strategies, we plan to exhibit the Charter for the new Section and it will be my pleasure to introduce the new Officers and Committee Chairs of ASQ Section 0815. I’ll see you there!

Bob Rinderman

SVS Chair


RECERTIFICATION PROGRAM RECOGNIZES FURTHER QUALITY FUNCTIONS

It is with great excitement and anticipation that the Recertification Program is proud to announce recent changes to the recertification program. Due to recent survey results, the recertification program has looked closely at some possible changes to help meet the needs of our quality professionals.

The final approval came Tuesday, March 14, 2000, from the ASQ Certification Board, receiving unanimous approval for three important areas. These requests were made to the Certification Board in March and are based on recent survey results showing that our economy and lifestyles are ever changing in the professional world. ASQ’s Recertification Program needs to go with those professional changes to meet the needs of our customers and provide continuous improvement.

Our first change is that part-time employment now qualifies towards RU (recertification unit) credit. Previously, only full-time employment qualified for 3 RU credits per month over your three-year recertification period.

The part-time status is based upon how your employer classifies your employment, either as full-time or part time. For those employed part-time, you will now receive .15 RU credit per month, or 1.8 RU credit per year over your three-year recertification period. This new change will be effective immediately for those who are yet due to recertify.

Our second change is that State and National Quality Award Examiner functions will be recognized for RU credits. Previously, the recertification program only honored the pre-examiner training portion, which received .1 RU credit per hour of pre-examiner training. Now, the program credits the pre-examiner training and time spent as an examiner, with receiving 1.5 RU credit per year/per committee over your three-year recertification period. For example, if you are on a State or National Quality Award committee, as an examiner, for 2 years over your three-year recertification period, then you’ll receive a total of 3 RU credits, under the committee category of the recertification journal.

It’s very exciting to tell individuals that their dedication and commitment to quality as examiners for these State and National Quality Award functions is not going unnoticed. We have received many suggestions and detailed outlines of how intensive and rewarding being on a State and National Quality Award committees is. This new change will be effective immediately for those who are yet due to recertify.

And lastly, for volunteering as an ASQ exam proctor, chief proctors will receive 1 RU credit per exam session and assistant proctors will receive .5 RU credit per exam session. Before, the recertification program would grant .5 RU credit per exam session regardless if you proctored an ASQ exam by yourself or as an assistant. Thank you to those who continue with promoting ASQ’s exams. This change will take effect starting for the June 3rd, 2000 exam sessions.   (Bill Carr)

RECERTIFICATION PROGRAM CHANGES

Due to recent survey results, the recertification program has looked closely at some possible changes to help meet the needs of our quality professionals. These changes are effective immediately for those who are yet due to recertify.

  1. Previously, only full-time employment qualified for 3 RU credits per month over your three-year recertification period. For those employed part-time, you will now receive .15 RU credit per month, or 1.8 RU credit per year over your three-year recertification period.
  2. Previously, the recertification program only honored the pre-examiner training portion, which received .1 RU credit per hour of pre-examiner training. Now, the program credits the pre-examiner training and time spent as an examiner, with receiving 1.5 RU credit per year/per committee over your three-year recertification period. For example, if you are on a State or National Quality Award committee, as an examiner, for 2 years over your three-year recertification period, then you’ll receive a total of 3 RU credits, under the committee category of the recertification journal.
  3. For volunteering as an ASQ exam proctor, chief proctors will receive 1 RU credit per exam session and assistant proctors will receive .5 RU credit per exam session. Before, the recertification program would grant .5 RU credit per exam session regardless if you proctored an ASQ exam by yourself or as an assistant.  (Grant German)

LOCAL QUALITY SOCIETY SUBSECTION PROGRAM ON ASSESSMENT STRATEGIES SET FOR MAY 16 AT MOYER'S WINERY

"Assessment Strategies" is the program topic for the upcoming monthly dinner meeting of the Scioto Valley Subsection, American Society for Quality (ASQ).  The program will feature discussion of aspects of quality auditing, surveillance and evaluation.

The dinner meeting date and location are Tuesday, May 16, at Moyer's Winery and Restaurant overlooking the Ohio River just west of Manchester.  The Subsection Executive Committee also will present the final decision of the ASQ Board of Directors on the Subsection's petition for advancement to a full Section of ASQ.  Members of the nearby Cincinnati and Lexington Sections of ASQ are being invited to attend this dinner meeting.

AGENDA:

5:00 - 5:30     Special Tour of the Winery
5:30 - 6:15     Registration and networking
6:15 - 7:15     Dinner
7:15 - 8:30     Business meeting and Speaker

COST:           $20.00 per person until May 12. $25 per person after May 12.

MENU:         Prime rib or chicken fettucini alfredo (please specify choice with reservation),
                       scalloped potatoes, green beans, salad, soft drinks, coffee and desert (toasted caramel ball).

RESERVATIONS:

Reservations are required by noon Friday, May 12. The cost is $20 per person if the reservation is received by May 12. The cost is $25 each for reservations received after May 12. Send reservations and checks (made payable to the ASQ Scioto Valley Subsection) to the following address:

ASQ Scioto Valley Subsection
PO Box 1947
Chillicothe, Ohio 45601

You can also call Doug Scott, Arrangements Chair, at (740) 772-6997 (leave a message if required), or send an E-mail to rdscott@bright.net.

DIRECTIONS:

From Portsmouth, Route 52 west through Manchester. Continue west another three miles. Moyer's Winery is on the left.

From the Hillsboro area, take Route 247 south to West Union, turn right onto Route 41. Continue on Route 41 to Bentonville, and turn left onto Route 136 to Manchester. Turn right onto Route 52 and travel three miles west. Moyer's Winery is on the left.

From Chillicothe, Route 23 south to Route 32 west. Turn left on Route 41 and proceed through West Union to Bentonville as above. From Waverly, Piketon and Jackson, take Route 32 west to Route 41 as above.

QUALITY EMPLOYMENT OPPORTUNITIES

This month we are including employment opportunities in our newsletter.  If you or your organization would like to list an employement opportunity in this newsletter, please send the information to Sandi Etling, etlingsl@hotmail.com .

Position Available:          CMM Technician

Location:                        Southern Greater Columbus Area.

Solid experience operating and programming Coordinate Measuring Machinery, (any make OK.) preferably in manufacturing. Experience with GD&T. (Geometric Dimensioning and Tolerancing.) Must be able to train operators in CMM use, and act as a resource concerning physical dimensioning issues. Associate's degree or BS preferred. Must be able to function effectively in a teamwork environment.

Excellent benefits package included.

Respond in confidence to:

Terri Rowe
Senior Search Consultant
JD Cotter Search, Inc.
terrirowe@aol.com
(614) 895-2065 x228

*********************

Position Available:         Quality Manager

4-year degree, prefer Engineering or Technology, plus at least several years recent experience as a Quality Manager in metal-related or automotive manufacturing, with staff management responsibilities; working experience with ISO-9000 and or QS-9000. Location is North Greater Columbus area.

Responses will be held in confidence.  Please contact:

Terri Rowe
Senior Search Consultant,
J.D. Cotter Search, Inc.
terrirowe@aol.com
(614) 895-2065 x228


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